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Loyalty program Hoper Mile

We appreciate each kilometre travelled with us

Join the Hoper loyalty programme. Gain discounts for each route with the Hoper Miles loyalty card.

Use the Hoper Miles card

An e-card will be automatically sent to your email address after purchasing a ticket. You can also collect a plastic card from the driver and activate it when making an order. 

Enter the number of your card while making the next order and enjoy the discounts for the Hoper Miles earned.
 

What are Hoper Miles?

On domestic routes, the number of Hoper Miles is equal to the distance between the place of departure and the place of destination, calculated in kilometres. On international routes, it is the distance in kilometres divided by 4.

With our card, you benefit from travelling

50 mil

Wyga podróży 5% discount

Sprawdź
250 mil

Koneser przejazdów 8% discount

Sprawdź
750 mil

Wyjadacz kursów 10% discount

Sprawdź
1750 mil

Połykacz kilometrów 15% discount

Sprawdź
3750 mil

Weteran szos 20% discount

Sprawdź
7500 mil

Rekin autostrad 30% discount

Sprawdź

How does it work?

Barbara from Wrocław travelled to Rotterdam to spend Christmas with her daughter.

The distance between Wrocław and Rotterdam is 874 km. By making the trip there and back with Hoper, she earned 2 x 874: 4 = 437 Hoper Miles. She became a Travelling Connoisseur and gained an 8% discount for further routes.

In summer, Barbara travelled with Hoper to the seaside resort, Ustka, using the 8% discount.

The distance between Wrocław and Ustka in a straight line is 387 km. Travelling there and back with Hoper Barbara earned another 2 x 387 km = 774 Hoper Miles.

In total, she already had 1211 Hoper Miles on her account.

This way, she became a Travelling Expert and gained a 10% discount for further routes.

Do you want to learn more?

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How can I join the Hopes Miles programme?

As of 9 December 2019, each customer of Hoper who buys a ticket at hoper.pl or using the Hoper helpline, after paying for the journey, receives the number of the Hopes Miles e-card by email or by text message. In order to join the programme, you have to enter the number of the card and accept the conditions of the programme and marketing communication during the next purchase.

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I have lost my plastic Hopes Miles card and I do not have a new one yet. What should I do?

You can still benefit from discounts by using the Hoper Miles e-card. You can also ask the driver for a new plastic card when you next travel with us.

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I have lost my plastic Hoper Miles card and I have already received a new one. What should I do?

You can link it to your phone number by providing its number along with the e-card number when buying the ticket.

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How can I receive the Hoper Miles plastic card?

On your next Hoper journey, ask the driver for the plastic card. 

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I have not travelled with Hoper for 1.5 years. What has happened to my Hoper Miles?

The Hoper Miles counter is zeroed, if the traveller has not travelled with Hoper for 18 months. 

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Where can I buy a ticket with a Hoper Miles discount?

Discounts are accepted on the website www.hoper.pl and via the Hoper helpline. 

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Why are the discount values in the case of payment made in the vehicle not fixed?

In the case of payment in the vehicle, the price list is simplified due to easier receipt of the cash payment by the driver. Therefore, the discount value may be slightly lower or higher in relation to the prepayment option. The discount values in the case of prepayment and payment made in the vehicle are indicated in the regulations.

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Can I collect Hopes Miles from domestic and international routes at the same time?

Of course. Miles from domestic and international routes are summed up. In the case of domestic routes, their number is equivalent to the distance calculated in kilometres between the point of departure and the point of destination of your journey. In the case of international routes, the distance is divided by 4. E-card and plastic card. How should I use them? If you have both the e-card and the plastic card collected from the driver, you can use them interchangeably when buying a ticket.

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How can I find out how many Hopes Miles I have gathered and to what discounts I am entitled?

You can receive the information about the Hoper Miles collected and about the discounts you are entitled to by sending an email to mile@hoper.pl. If you do not have the number of your Hoper Miles card yet, you will receive it by email upon your next purchase. 

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How can I activate the Hoper Miles plastic card?

The number of your plastic card is activated by linking it to your phone number upon the next ticket purchase. 

Contact us

You can find more information about the “Hoper Miles”
programme in the regulations, or by sending an email to mile@hoper.pl or calling us at +48 690 011 755.